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Fine-tuned models for accuracy,cost control, and reliability

When prompting isn't enough, we fine-tune SLMs/LLMs or build custom models—backed by benchmarks, deployment packaging, and monitoring plans.

When to use what

Use Prompting

When rules are simple and risk is low

Best when:
  • Simple classification
  • Low stakes
  • Fast iteration needed
  • No training data

Use RAG

When answers depend on changing knowledge

Best when:
  • Dynamic knowledge base
  • Need citations
  • Frequent content updates
  • Multiple sources

Use Fine-tuning

When you need consistent formats + high precision + domain behavior

Best when:
  • Consistent output format
  • Domain-specific language
  • High precision required
  • Cost optimization

What you get

  • Strategy: SLM vs LLM, fine-tune vs RAG vs hybrid
  • Dataset plan (labeling/governance)
  • Tool integrations (APIs/actions)
  • Benchmark report (precision/recall, latency, cost)
  • Deployment package (API wrapper + rollback plan)
  • Monitoring hooks + documentation

How it works

1

Baseline

Assess current

2

Data Prep

Label + clean

3

Train

Fine-tune model

4

Evaluate

Benchmark

5

Deploy

Production

6

Monitor

Track drift

ISO-backed delivery

Certified processes & security

Security-first

Enterprise-grade controls

Full documentation

Runbooks + handover

Frequently asked questions

What data do you need?

Labeled examples of inputs and desired outputs. We help with labeling strategy and data augmentation

Can it call our APIs safely?

Yes—with action approvals, rate limits, logging, and rollback capabilities for sensitive operations

What's the timeline?

Typically 4-8 weeks from data prep to deployed model, depending on data readiness and complexity.

How do you measure accuracy?

We build eval suites with precision/recall, latency, cost metrics, and human evaluation for quality

How do you reduce cost?

Smaller fine-tuned models often outperform larger prompted models at lower inference cost.

Ready to get started?

Let's discuss your use-case and map the fastest path to production.

Our AI service lines

AI Workflow Automation

Automate intake → classify → route → act → track SLAs

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ADP & Document Extraction

Extract fields from PDFs/scans/emails with validations and exception queues

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AI Agents & Copilots

Knowledge copilots and agents that retrieve answers and take controlled actions

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Custom Models & Fine-tuning

Higher accuracy and consistent outputs for domain-specific workflows

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Voice AI Systems

Speech analytics and voice workflows for call-heavy teams

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AI Integrations & Deployment

Production engineering: APIs, deployment, monitoring, security controls

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